We assess every business relationship against the following core values, because when we don’t, we invite failure, which is not acceptable.
We have been in this industry since 1996. In that time, we have experienced a lot of human nature. As in most industries, there are two sides to the coin. The service provider, and the client. Almost any number of things can go wrong if both sides are not 100% sold on the project, don’t see the value of the services being rendered, or don’t have a sense of respect for each other.
In lieu of this, we have created a LITMUS TEST for our website design & marketing company.
Core Client Values
- You desire, and receive value from our expertise
- You see value in, and have a budget for, the creative process
- You have a partner mentality
- You understand and respect the value of time
Core Company Values = LITMUS
We insist on being, and working with those who are, loyal to each other, and to our company. We support each other in our professional, and personal lives, without becoming a crutch, or negatively impacting our personal well-being. We speak well of each other publicly and privately, and assist each other to reach our full potential. We do the same with our clients, providing them the best possible service, not working with their direct competitors while they engage us, and speaking well of them publicly and privately, and assist our clients to reach their full potential.
We inform our clients, sharing relevant data to assist them in succeeding in their business, and specifically in their web presence. We continuously seek out new methods, research, and data which help us to provide innovative ways to help our clients succeed.
We trust each other to deliver what we promise, in the time-frame it is promised. We trust each other to support us professionally and personally. And we trust our clients to pay us, as agreed, in a timely manner, to value our input, and to honestly relate the value of our good work to others upon request. We work with our clients because they meet these standards.
We are detail-oriented and passionate about on-time schedules and budgets. We leave things better, than when we found them. We alert our clients to best practice, and do our best to remedy chaos left by previous webmasters. Our work goes through a quality check, numerous times, before it is delivered to the client.
We work only with companies, suppliers, and teams who we respect on a personal and professional level. Our work is an extension of our personal ethical standards. We understand that we cannot be all things to all people or companies. We carefully choose the projects that we will undertake, vetting the company, industry, and client.
Based on our personal values, we select our clients carefully. We work with companies where we clearly see a need that we know we can fill with our expertise. We listen carefully to our clients to understand their businesses, concerns, competitive landscape and potential. We support our clients’ success with our expertise in engagement on the Internet, including websites, shopping carts, inbound marketing, and continuous improvement programs.
“I have been partnering with 2C for over 20 years. I was one of their first clients back in the day. I have never thought of switching, because Holly has my back. She has my best interests at heart. I can always count on her. You will not be disappointed if you chose 2C as your website partner.” Rick, Phoenix, AZ